Zephyr Interactive
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Jocelyn Bergen

I am an interaction designer and user experience researcher, drawing on my experience in information architecture, digital project management, website design, graphic design, and typography.

    Interaction Design & UX Research:

  • Capital One New Small Business sign-up audits
  • Intuit QuickBooks Enterprise website
  • Intuit QuickBooks Payments audits and customer journey mapping
  • Intuit QuickBooks Payroll customer experience audits and interviews
  • Intuit Relationship Marketing email communications audit
  • Intuit Risk Management customer pathway audit and interviews
  • Seagate Technology information architecure research

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